Retningslinjer for frakt
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
International Shipping Rates and Estimates
We offer $9,90 flat rate shipping to most countries worldwide. Please find a list of countries at the bottom of this page.
If you want your order faster than our standard shipping, see added prices in the chart below.
All orders of more than $100 are eligible for free standard delivery shipping.
|
Shipping option |
Estimated delivery time |
Price |
|
Standard Delivery |
7 to 14 business days |
$9.90 |
|
Express Delivery |
4 to 6 business days |
$19.90 |
Local Shipping (Norway)
We offer local shipping in Norway with reduced prices, and quicker delivery times.
|
Shipping option |
Estimated delivery time |
Price |
|
Standard Delivery |
4 to 7 business days |
$7.90 |
|
Express Delivery |
2 to 3 business days |
$15.90 |
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Doppo is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at hello@doppo.io with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
Summarize your return policy here and link out
We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. See our return policy page for more information.
In the event that your order arrives damaged in any way, please email us as soon as possible at hello@doppo.io with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at hello@doppo.io